Privacy policy

(hereinafter referred to as “FORMEI”) is deeply aware of the importance of personal information entrusted to us by our customers and is committed to not only complying with the “Act on the Protection of Personal Information” but also to proper handling and security management.

Handling of Personal Information

Compliance with Laws and Regulations
With respect to the handling of customers' personal information, we will comply with laws and regulations, national guidelines, and other norms regarding the handling of personal information.

Appropriate management of personal information
We will appropriately manage and store personal information and information such as purchase history entrusted to us by our customers in a secure environment that is not accessible by general users or employees who do not need to use the information for business purposes, and will take steps to prevent and correct unauthorized access, leakage, loss, or damage of personal information. We will take appropriate measures to prevent unauthorized access, leakage, loss or damage of personal information.

Purpose of collection and use of personal information
When a customer purchases a product, registers as a member, or submits an inquiry, we may collect the customer's personal information in order to perform operations necessary for the operation of the site and to achieve the purpose of use. The collected personal information will be used for the following purposes (order confirmation, notification of necessary items, billing, shipping, etc.), confirmation of customer identity and contact when customers make various inquiries, confirmation of purchase history when necessary, provision of product information and information necessary for service by e-mail, and provision of information necessary for service when credit card payment is used. In the case of credit card payment, we will provide the card issuer you are using with information necessary for the card issuer to detect and prevent fraudulent use (e.g., information on your Internet usage environment). If the card issuer you use is located in a foreign country, this information may be transferred to the country to which the card issuer belongs. For the purpose of delivering advertisements or measuring the effectiveness of advertisements, we may provide the information in a form that does not identify the individual to the advertisement distributor or obtain information (such as the date of click and the site on which the advertisement was posted) from tools operated by a third party about the advertisement that you clicked on before visiting our site and compare it with your order information, If you wish to change, modify, update, or delete your registered personal information, or if you wish to cancel your membership, we will change, modify, update, or delete your personal information, purchase history, and other information we have received from you. However, if such change, modification, update, or deletion interferes with our business, we will notify the customer and work out a solution.

Disclosure of Personal Information to Third Parties
We will not provide or disclose your personal information to any third party without your prior consent. However, we will limit the disclosure of personal information in the following cases to the extent necessary and oblige the party to whom the information is disclosed to strictly manage the personal information. When disclosure of personal information is required by law, when it is necessary to protect the life, body, or property of an individual, and when it is difficult to obtain the consent of the individual, and when we deem it necessary to protect our rights, interests, or reputation.

Use of Cookies
For the purpose of providing an advertisement delivery service that displays advertisements related to customers' interests and concerns (behavioral targeting advertisements), measuring and analyzing their effectiveness, and improving customer convenience, Fly Me (hereinafter referred to as “our site”) uses cookies (*) to acquire and store a portion of the browsing and behavioral information of customers who visit our site, and delivers such information to a third party company that provides said advertisement delivery service. (hereinafter referred to as “our site”), and distribute such information to third-party companies that provide the relevant advertising distribution services. This information does not identify specific individuals and is not structured to do so. Cookies are a mechanism that stores information such as website usage history and information sent to the server on the user's computer. Cookies allow our site to be used more conveniently, for example, by retaining for a while information about products you have placed in your cart or recently viewed products. Cookies can be disabled or deleted by your browser settings, but if you do so, you may not be able to use some of the services and functions on our site.
Third party companies use cookies only for the purpose of delivering advertisements, and such information is handled in accordance with the privacy policy of such third party companies. You may opt-out or opt-in of the use of cookies by third-party companies and ad-serving services at any time by visiting any of the sites listed here.

Inquiries about personal information
Please contact the following for requests for disclosure, correction, or discontinuation of use or provision of personal information.
Inquiries and contact information:info@formei.jp

Privacy Policy Changes
Any revision of this Privacy Policy will be announced by posting the revised Privacy Policy on this page.